Get Ahead of Winter Weather

You can choose from many experts to help with winter weather problems. These trusted partners will make sure your property stays strong against cold temperatures.

These experts are available 24/7, even on weekends, to provide reassurance during important times. 

Claims Prevention 101: How You Can Avoid The Three Most Common Homeowners Insurance Claims

The Claims Process

We offer various convenient avenues to ensure that submitting a claim is accessible and tailored to your preferences.

• To file a claim online and track it, go to the CNI Insured Portal.
• Download the CNI Policyholder App.
• Contact your Local Independent Agent.
• Contact our Claims Department directly at (877) 426-4252 (for new or existing claims).

The CNI Mobile App is Here To Make Insurance Easy!

Trusted Partners

These companies offer specialized expertise in mitigation, ensuring they are well-equipped to address a range of challenges.

SERVPRO

ServPro has franchises in CNI’s coverage area including Arkansas, Tennessee, Illinois, and Oklahoma. Call the National line to find a franchise in your state. Those living in Arkansas may call the number listed below to be matched with the franchise closest to you.

Step 1

File a claim with CNI

Step 2

Call SERVPRO’s National Call Center

• (844) 929-4181 - National Line
• (501) 803-9700 - Arkansas

Step 3

SERVPRO will contact the adjuster to determine coverage of the claim and resolve the project details.

 Prices and services may vary by location.

ServiceMaster Restore

ServiceMaster Restore will provide Emergency Mitigation Services for the following types of claims:

• Water Restoration
• Fire, Smoke & Odor
• Board-Up & Tarping Services
• Contents

Step 1

File a claim with CNI

Step 2

Agent or customer contact Service Master Restore National Claim Capture Unit (CCU).

• (800) 737-7663
• claimscapture@smclean.com

Step 3

ServiceMaster will contact the adjuster or customer to determine claim coverage and project scope limits.

Prices and services may vary by location.

Preparing for Sub-zero Temperatures

1. Seal cracks and holes in your structure & check the weather stripping around doors and windows.
2. Insulate pipes & cover outdoor plumbing fixtures.
3. Have your HVAC unit serviced and keep your home at a consistent temperature.
4. Check your home's insulation to ensure attic spaces and exterior walls are properly insulated.
5. Open cabinets under sinks to allow warm air to reach pipes.
6. Clean your gutters and keep clear of debris.
7. Keep faucets open and water flowing.

What to Do if A Pipe Freezes or Bursts

1. Shut off the water.
2. Attempt to locate the frozen pipe and check for leaks.
3. Open faucets connected to that pipe.
4. Attempt to thaw (do not use an open flame to do this; a hair dryer is ideal).
5. Call a plumber to repair leaking or burst pipes.
6. Call SERVPRO for 24/7 emergency water mitigation services.

Watch Out for Water Damage Roof Leaks Clogged Gutters Frozen/Burst Pipes Water Heaters

Weathering The Storm Together

Our partnership with trusted mitigation experts marks a significant step towards fortifying your peace of mind in the face of unforeseen challenges.

Together with CNI, these dedicated allies are committed to safeguarding your home, especially during the unpredictable winter months.

Don't wait for the storm to strike—proactively explore the benefits of this collaboration, ensuring that you have a resilient support system in place when you need it most.

Our shared commitment to weathering the storms of life together comes with Cornerstone National Insurance and our trusted partners.